Just brought my car in for an oil, lube, and tire rotation with a $19.99 coupon. They honored the coupon with no reluctance, were very nice, and got the job done in about 45 minutes with no appointment (early, before 9 on a Weds.).While I was there, the gentleman took a number of other customers. One had to get some repairs done for a failed smog inspection. He told them that he would fix the car, pass the smog, and call him when it was done. I thought thought that was nice service. Another lady needed tires and he called some places to get some options. The option she chose were tires from a place that did not deliver in a timely way, so he sent a worker to go pick them up. Again, good service.No complaints, if you're deciding, I say do it. Coupon in pictures.